Have questions about the basics of using your device, i.e.: tablet, phone, or laptop? Need help with e-books or other online library resources? Centennial branch staff will be available to assist (no technology repairs or online banking/shopping). Please bring your own device and library card.
Registration required
If you are not available for this small group session, Ottawa Public Library also offers one-on-one tutorials by appointment. More information about one-on-one tutorials can be found by clicking the link below:
Event Moderation & Tips
Event Moderation & Troubleshooting Tips
1. New Events Not Appearing in Search
We’ve seen an increase in cases where newly created events do not appear in the Events search. If this happens, please try the following:
- Re-save the event’s schedule. This is especially important for events with single schedule entries, which may not index correctly on first save.
Re-saving triggers a refresh of the event data and usually resolves the issue.
2. Reminder: Moderation Process for Edited Events
Please remember that when an existing event is edited:
- Any update places the event back into moderation.
- A moderator must review and approve the changes before they become publicly visible.
If your updates don’t appear right away, the event is likely still awaiting moderation.