Want to learn more about your family history or getting stuck working on your family tree?
Drop-in to work on your family tree, share research strategies, and discover what resources are available for your research. Sessions are held every other Tuesday at 2:00pm in the Genealogy area.
Specialists from the Ontario Genealogical Society Ottawa Branch and the Ottawa Public Library will answer questions and help you get the most from library resources.
Bring your laptop, tablet, or borrow a Chromebook from the library.
All welcome!
Event Moderation & Tips
Event Moderation & Troubleshooting Tips
1. New Events Not Appearing in Search
We’ve seen an increase in cases where newly created events do not appear in the Events search. If this happens, please try the following:
- Re-save the event’s schedule. This is especially important for events with single schedule entries, which may not index correctly on first save.
Re-saving triggers a refresh of the event data and usually resolves the issue.
2. Reminder: Moderation Process for Edited Events
Please remember that when an existing event is edited:
- Any update places the event back into moderation.
- A moderator must review and approve the changes before they become publicly visible.
If your updates don’t appear right away, the event is likely still awaiting moderation.
